The Problem
Your fee earners did not train for six years to do data entry.
Law firms run on billable hours. Every hour a solicitor spends on admin — intake forms, time recording, document management, billing — is an hour that cannot be billed. And it adds up fast: the average fee earner loses 1.3 hours per day to administrative tasks.
At £250 per hour, that is £325 per person per day walking out the door. For a 25-person firm, it is over £1 million per year in lost revenue. Not because your team is lazy — because the systems around them create unnecessary manual work.
We automate the admin so your solicitors can do what they are paid to do: practise law and generate revenue.
1.3hrs
lost to admin per
fee earner per day
Sound Familiar?
The hidden costs that every law firm knows
These are the problems managing partners talk about but struggle to fix — because they seem baked into how law firms operate. They are not.
Fee earners spending 30-40% of time on admin
Your solicitors trained for years to practise law, not to type data into case management systems, chase clients for signatures, or format billing templates. Every hour on admin is an hour not billed.
Client intake involves re-typing into 3-4 systems
A new client instruction means entering the same name, address, and matter details into your case management system, your accounts package, your conflict check database, and your document management platform.
Document review is manual and expensive
Junior solicitors reading through hundreds of pages looking for specific clauses, obligations, and risk factors. It is necessary work, but it is slow, and fatigue leads to missed details.
Time recording is inconsistent — revenue leaks daily
Partners estimate their hours at the end of the day. Solicitors forget the 15-minute call and the quick email review. Studies show firms under-record by 10-30%, which means 10-30% revenue leakage.
Conflict checks are manual searches
Before opening a new matter, someone has to search across multiple databases and historical records for potential conflicts. It is tedious, time-consuming, and the consequences of missing one are severe.
What We Automate
Five workflows that recover lost billable hours
We integrate with your existing case management system — PracticePanther, Clio, LEAP, Proclaim, or whatever you use. No migration, no disruption.
Client Intake
Client calls. Receptionist takes details on paper. Fee earner re-enters into case management. Sends ID verification request by email. Waits. Chases. Runs conflict check manually. Drafts engagement letter. Posts or emails it. File opened 2-3 days later.
Online intake form collects all details. ID verification completed digitally via integrated checks. Conflict check runs automatically against your database. Engagement letter generated from template and sent for e-signature. File opened in 10 minutes.
2 hours to 10 minutes
impact
Document Review
Junior solicitor reads 200-page contract line by line. Takes notes. Highlights key clauses. Flags risks. Drafts summary memo. Partner reviews. Total time: 6-8 hours per document. Fatigue errors inevitable.
AI scans the full document in seconds. Identifies key clauses, obligations, deadlines, and risk factors. Generates structured summary with highlighted sections. Solicitor reviews AI flags only. Total time: 45 minutes.
6-8 hours to 45 minutes
impact
Time Capture
Solicitor finishes a busy day. Sits down at 6pm trying to reconstruct what they worked on. Forgets the 20-minute call at 9am and the quick contract review after lunch. Records 5.2 hours against a 6.5-hour target.
AI monitors emails sent, calls logged, documents opened, and calendar events. At the end of each day, suggests detailed time entries with descriptions. Solicitor reviews and approves with one click. Capture rate increases to 6.1+ hours.
Recovers 0.9 hrs/day per fee earner
impact
Billing
Accounts team compiles time entries into a bill. Formats it. Sends to partner for review. Partner marks up changes. Accounts re-drafts. Finally sent to client 2-3 weeks after month end. Payment follows 30-60 days later.
Time entries automatically compiled into draft bill at month end. Formatted to your template. Sent to partner for one-click approval. Emailed to client with integrated payment link. Reminders sent automatically for overdue invoices.
2-3 weeks to 2 days
impact
Matter Updates
Client calls reception: 'Any update on my case?' Receptionist interrupts solicitor. Solicitor gives a quick summary. Calls back the client. Logs the time (maybe). Multiply this by 10 clients per day across the firm.
Automated status emails sent to clients at key milestones — matter opened, documents received, hearing date confirmed, completion approaching. Clients stay informed. 'Any update?' calls drop by 60%.
Reduces update calls by 60%
impact
Real-World Example
How a 25-person firm recovered £1.17 million in billable time
A 25-person commercial law firm in Leeds had fee earners logging only 5.2 billable hours per day against a target of 6.5. The missing 1.3 hours was not lunch breaks or idle time — it was admin. Typing intake forms into three systems. Manually constructing time entries from memory. Formatting bills. Answering client status calls.
We automated client intake with smart digital forms and auto-population across all systems. We deployed AI-assisted time capture that suggests entries from email and calendar activity. And we built automated client status updates at key milestones, cutting incoming calls by over half.
Billable hours increased from 5.2 to 6.1 per fee earner per day. At £250/hour average, that is £225 per person per day recovered. Across 25 fee earners working 48 weeks per year, that comes to £1.17 million in annual revenue — from time that was already being worked but never billed.
5.2 to 6.1
billable hours per day
£1.17m
annual revenue recovered
60%
fewer status calls
By the Numbers
The impact of automation on law firms
£1.17m
Annual revenue recovered (25-person firm)
6.1hrs
Billable hours per day (up from 5.2)
60%
Fewer 'any update?' calls
90%
Faster client intake
Ready to Automate?
Book your free AI audit for law firms
We will analyse your current workflows, calculate the revenue you are losing to admin, and show you exactly which automations will deliver the fastest return — no obligation.
Get Your Free AI Audit